Setup and Domain Information
- How long will it take to setup my account?
- How long before www.(mydomain).com is accessible?
- Is the domain name I want available?
- How do I register/transfer an international domain name?
- What are the DNS servers I should use for my domain name?
- What forms of payment are acceptable?
- How to I cancel my account?
- Does Sliplink Networkpay for my domain renewal fees?
- Can I view my site before the domain is transferred?
- I’ve transferred my files, but I still see an under construction page.
Sales and Technical
- What kind of servers do you use?
- How are you connected to the Internet?
- What type of backups do you use?
- How many sites do you host on each server?
- Does each site have it’s own IP address?
- Where is Sliplink Network located?
- You say you pay the domain registration fees. Does this apply to modified domains also?
- Can I order any plan and receive the 50% discount?
- Do you have a shopping cart system available?
- Can I point a domain name to a subdirectory of my web site?
- Can I host multiple domains under one account?
- How do I become a reseller?
General Technical Support
- What type of support do you offer?
- What are your terms of service
- Do you allow adult content?
- Do you support Real Audio/Video?
- Do you allow MP3, game, or software download sites?
- What is my absolute path?
- What are your server specifications?
- What type of Internet connection do you have?
- Do you have your own staff and network?
- Do you monitor your servers 24 hours a day?
- How do I get my live stats added?
- What are the strange _underscore directory’s in my space?
- I would like an MX record change. Who do I contact?
- How do I get a password protected directory?
- Do you offer Telnet access?
- Is anonymous FTP available?
- Are custom 404 error pages available?
- How do I setup new email accounts?
- I want my email to forward to an email with another provider.
- I want to get my email with Outlook or Netscape, How do I do this?
- How do I setup an Autoresponder?
- How do I setup an Alias and what is it?
- How do I setup an email account that receives all email @mydomain.com?
- What do I do if I deleted my admin account?
- Using Imail through the web, I notice “invalid mail folders” when I login. What is this?
- Can I use the List feature in Imail?
- Can I use Blat?
- Can I use WinMail?
- Is Sendmail installed on the NT servers?
- How do I send email from a web page?
FrontPage
- Do you support Microsoft FrontPage 2000?
- Do you support Microsoft FrontPage 98?
- Can I use FTP and Front Page?
- I deleted my FrontPage Extensions, what do I do?
Databases
- What databases can I use?
- Where should I put my access database?
- How do I setup an Access DSN?
- Can I use a DSN-less connection?
- Can I use a SQL Database?
- When accessing my database, I am receiving the error “Operation must use an updateable query”. What does this mean?
CGI & Perl
- What is CGI?
- Do you support CGI? What Type?
- Can I chmod the directory?
- Is Perl available on the servers?
- Can you help me with cgi scripts
ASP (Active Server Pages)
Cold Fusion
